Mailing Address: PO Box 780004, Myrtle Beach, SC 29578-7804
Phone: (843) 448-2133 / Hours & Locations / Contact Us
Lost or Stolen Cards: Debit: 1-888-918-7810 and Credit: 1-800-654-7728

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About Us


What Is a Credit Union?

Credit Unions vs. Banks

Who Do Credit Unions Serve and Who Can Join?

Federally Insured Deposits

Credit Union Owners and Operation


Carolina Trust Closed Dates
 
Employment 

 

 

 

 

Downloadable Brochure

 

What is a Credit Union?

Carolina Trust Federal Credit Union is a unique full-service, not-for-profit financial cooperative. Simply stated, Carolina Trust returns profits to our member/owners – not stockholders – through competitive loan and savings rates, innovative services, low fees, and personal attention. It’s how credit unions differentiate themselves from other financial institutions that return their profits to stockholders. 



How does Carolina Trust compare to a bank?

Banks are for-profit financial institutions, and one of their goals is to return profits to their stockholders.  Credit unions are not-for-profit financial cooperatives that are member owned and operated.  As such, Carolina Trust returns profits to our member/owners – not stockholders – through competitive loan and savings rates, innovative services, typically lower fees, and personal attention.  When you join Carolina Trust, you are not referred to as a customer but rather our member/owner. 

We are similar to a bank in that we offer many of the same financial products and services you will need throughout your life such as checking, savings options, youth club accounts, vehicle loans, credit cards, home loans, and so much more!  Carolina Trust employees can help you select the best options to meet your individual and family’s financial needs.  We also have free financial education and counseling services available for our members.  



Who Do Credit Unions Serve and Who Can Join?

Carolina Trust Federal Credit Union began as Myrtle Beach Air Force Base Federal Credit Union in 1958.  With only one employee in a Base-provided building, the Credit Union was allowed to serve the financial needs of military personnel and civil service employees.  As federal regulations allowed, the Credit Union expanded its field of membership to serve employees of partnering area businesses.  In October 2001, the Credit Union was granted a community charter, which enabled Carolina Trust to serve individuals who live, work, worship, volunteer, or attend school in Horry, Georgetown, Marion, Williamsburg or lower Florence County (south of Lynches River).  Relatives of members and business owners are also eligible to join our Credit Union. Today, Carolina Trust Federal Credit Union serves over 27,000 members worldwide with branch locations in Myrtle Beach, Surfside Beach, Conway, Johnsonville, and Lake City, South Carolina. Our Mission Statement is "Preserving our past, improving our present, building our future: owners serving owners." It serves as a reminder to never forget why credit unions were formed, always look for ways to be more innovative, and celebrate who we are and what we do.



Closed Dates

Carolina Trust will be closed the following days.  Please use our 24-hour online banking, mobile bankingphone banking, ATMs and night deposit services.

2014 Closed Dates
Date Holiday
Wednesday, January 1 New Year's Day
Monday, January 20 Martin Luther King, Jr. Day
Monday, February 17 Presidents' Day
Monday, May 26 Memorial Day
Friday, July 4 Independence Day
Monday, September 1 Labor Day
Monday, October 13 Columbus Day
Tuesday, November 11 Veterans' Day

Thursday, November 27

Thanksgiving
Thursday, December 25 Christmas



Are deposits in Carolina Trust federally insured?

Yes!  The National Credit Union Administration (NCUA), a U.S. Government agency, federally insures all deposits in Carolina Trust.  The National Credit Union Share Insurance Fund insures deposits to at least $250,000 for each account owner listed on an account.  IRA deposits are insured separately up to $250,000 for each account owner listed on an account.  It is one of the strongest federal deposit insurance programs in the United States.



This Credit Union is federally-insured by the National Credit Union Administration


Who oversees the Credit Union since it is member owned and operated?

Seven volunteer members make up the Board of Directors for Carolina Trust.  These directors are elected by membership votes at the Carolina Trust Federal Credit Union Annual Membership Meeting, and directors agree to serve two-year terms.  During their terms on the Board, these men and women from various professional backgrounds, including Finance, Marketing, Business, and Military, volunteer their time and skills to oversee how the Credit Union is run.  The Credit Union’s senior management team is responsible for the overall direction, operations, and performance of Carolina Trust.  The Board of Directors also appoints a volunteer Supervisory Committee.  This committee conducts routine audits of Credit Union operations and any existing member account-related concerns.  The Supervisory Committee ensures Credit Union employees follow policies and procedures properly, members receive quality service, and problem resolution occurs in a timely manner.

If you have an account-related problem that has not been resolved through normal member service and management channels, please address the concern to CTFCU Senior Management at PO Box 780004, Myrtle Beach, SC  29578.  If the problem is not resolved to your satisfaction at the Senior Management level, you may request the Supervisory Committee review the matter by writing to the CTFCU Supervisory Committee at PO Box 8941, Myrtle Beach, SC  29578.  Please include your name, address, account number, nature of the issue, and with whom you’ve been speaking to try and resolve the matter.  Your request will be researched and responded to in a timely manner.



Employment

Click here to view current employment openings.

You may mail your resume to Carolina Trust FCU, Attn: HR Director, PO Box 780004, Myrtle Beach, SC  29578-7804 or email your resume to canama@carolinatrust.org.

 





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