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Identity Theft Protection

  deluxe provent identity theft protectionAt Carolina Trust Federal Credit Union, your peace of mind is important to us.  That's why we are pleased to offer Identity Theft Protection services through Deluxe Provent®.  Please view the packages available below which include various forms of monitoring and identity restoration services:
ID Protect ID Protect Plus ID Protect Plus for 2 ID Protect Platinum
Individual Identity Restoration coverage plus cyber monitoring More enhanced protection with 1-Bureau credit monitoring Same great coverage for you and a household member plus Family Identity Protection Most comprehensive protection with robust monitoring and Family ID Restoration coverage
click to enroll in identity theft protection plan click to enroll in identity theft protection plus plan click to enroll in identity theft protection plus for 2 plan click to enroll in identity theft protection platinum plan
Individual Identity Restoration check mark check mark
  • 24/7 expert fraud support with certified Resolution Specialists
  • One Time Black Market Scan
  • EZShield's End2End Defense℠
  • Online Identity Vault functions as a secure digital wallet, encrypted document and image storage, and password management.

Family Identity Restoration check mark check mark
  • Family Restoration coverage includes spouse and dependent children under the age of 21 living in household or dependent children younger than age 25 who are fulltime students.
  • 24/7 expert fraud support with certified Resolution Specialists
  • One Time Black Market Scan
  • EZShield's End2End Defense™
  • Expense Reimbursement for fees associated with recovery and lost wages up to $25,000 is also included.
  • Online Identity Vault functions as a secure digital wallet, encrypted document and image storage, and password management.
Internet Monitoring check mark check mark check mark check mark
  • Scans the internet black market for instances of your personal data
Credit Monitoring check mark check mark check mark
  • Alerts you when there are any changes to your credit report
Credit Score check mark
  • 1-bureau quarterly credit score
  • Online account with Credit Education
  • Toll-free solution advice
Public Records Monitoring check mark
  • Scans court records and sex offender registries for your information
  • Scans US Postal registry for new associations with your name or address
Name and Address Monitoring check mark
  • Scans your credit report for name and address aliases
*If not included, Family ID Restoration may be added upon enrollment for $0.99 more per month. $4.49 monthly click to enroll in identity theft protection plan $5.99 monthly click to enroll in identity theft protection plus plan $8.49 monthly click to enroll in identity theft protection plus for 2 plan $9.99 monthly click to enroll in identity theft protection platinum plan
Additional information may be obtained by contacting a Carolina Trust member service representative at 843.448.2133, ext. 3. Please Note: Once you have enrolled in an ID Theft Protection package, you will receive a welcome email from Deluxe Provent®.  This correspondence will provide details regarding your coverage, including instructions for activating your monitoring services online. For more information about keeping your identity safe, visit the BALANCE Financial Fitness website. If you wish to cancel your Deluxe Provent® Identity Theft protection, please print and complete the Provent Cancellation Form.  Then, return it to a Carolina Trust branch or mail it to Carolina Trust FCU, Attn: FIP, PO Box 780004, Myrtle Beach, SC 29578-7804.  If you wish to expand your Deluxe Provent® protection, please contact a Carolina Trust member service representative directly. Deluxe Provent® account holders may contact a Resolution Specialist by phone 24/7 at 1-866-460-0095 or via email at deluxeprovent@ezshield.com 8am - 8pm EST Monday through Friday.  







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